Terms of Use

General Terms and Conditions (GTC) Hotel und Gaststättenbetriebs GmbH Hotel Accommodation Contract I. Scope 1. These terms and conditions apply to contracts for the rental of hotel rooms for the accommodation and the provision of event rooms for the implementation of meetings, seminars, congresses, banquets etc. as well as all services provided for the customer further services and deliveries of the Hotel und Gaststättenbetriebs GmbH, hereinafter referred to as the hotel, (hotel accommodation contract). 2. The subletting or re-letting of the rooms or event rooms as well as the use of the rooms for purposes other than accommodation require the prior written consent of the hotel. 3. The customer's terms and conditions only apply if this has been previously agreed in writing. II. Conclusion of contract, partner, liability; Limitation 1. The contract is concluded when the hotel accepts the customer's application. The hotel is free to confirm the room booking in writing. 2. Contractual partners are the hotel and the customer. If a third party has ordered for the customer, he and the customer are jointly and severally liable to the hotel for all obligations arising from the hotel accommodation contract, provided the hotel has received a corresponding declaration from the third party. 3. All claims against the hotel generally become statute-barred one year from the beginning of the knowledge-dependent regular limitation period of Section 199 (1) BGB. Claims for damages become statute-barred after five years regardless of knowledge. The shortening of the limitation period does not apply to claims based on an intentional or grossly negligent breach of duty by the hotel. 4. This limitation of liability and short period of limitation apply in favor of the hotel even in the event of a breach of obligations in the initiation of a contract and positive breach of contract. III. Services, prices, payment, offsetting 1. The hotel is obliged to keep the rooms reserved by the customer available and to provide the agreed services. 2. The customer is obliged to pay the applicable or agreed hotel prices for rooms provided and other services used by him. This also applies to services and expenses of the hotel to third parties initiated by the customer. 3. The agreed prices include the respective statutory value added tax. If the VAT rate increases on the day the service is provided, the agreed prices change accordingly. The hotel is entitled to charge the value added tax. If the period between the conclusion of the contract and the fulfillment of the contract exceeds 4 months and the price generally charged by the hotel for such services increases, the hotel can increase the contractually agreed price appropriately, but no more than 10%. 4. The prices can also be changed by the hotel if the customer subsequently wishes to change the number of rooms booked, the hotel's services or the length of stay of the guests and the hotel agrees to this. 5. Hotel invoices without a due date are payable within 10 days of receipt of the invoice without deduction. The hotel is entitled to make accrued claims due at any time and to demand immediate payment. In the event of default in payment, the hotel is entitled to charge interest of currently 8% or, in the case of legal transactions in which a consumer is involved, 5% above the base rate of the European Central Bank. The customer reserves the right to provide evidence of lower damage, the hotel of higher damage. For each reminder after the occurrence of default, the customer has to reimburse dunning costs in the amount of Euro 5 .‐‐. The customer bears all other costs incurred as part of a collection. 6. The hotel is entitled to demand a reasonable advance payment or security deposit upon conclusion of the contract or thereafter, taking into account the legal provisions for package tours. The amount of the advance payment and the payment dates can be agreed in writing in the contract. 7. Furthermore, the hotel is entitled to demand a reasonable advance payment or security deposit from the customer at the beginning of and during the stay in the sense of No. 6 above for existing and future claims from the hotel accommodation contract, unless such has already been made in accordance with No. 6 above . 8. The customer can only offset or reduce an undisputed or legally binding claim against a claim by the hotel. IV. Withdrawal by the customer (cancellation, cancellation) 1. Withdrawal by the customer from the contract concluded with the hotel requires the hotel's written consent. If this is not done, the price agreed in the contract must be paid even if the customer does not make use of the contractual services (compensation). This does not apply in cases of default by the hotel or an impossibility for which it is responsible